Terms of Service
These terms govern your use of the Commander cybersecurity platform and services. Please read them carefully before using our platform.
Terms Summary
What We Provide
- • Cloud security assessments
- • Vulnerability scanning
- • Compliance reporting
- • Expert support
Your Responsibilities
- • Maintain account security
- • Provide accurate information
- • Use services lawfully
- • Pay fees on time
Acceptance of Terms
By accessing or using the Commander cybersecurity platform, you agree to be bound by these Terms of Service.
These terms constitute a legally binding agreement between you and Commander.
If you do not agree to these terms, you may not access or use our services.
We may update these terms from time to time, and continued use constitutes acceptance of modified terms.
Service Description
Commander provides cloud security assessments, vulnerability scanning, and compliance reporting services.
Our platform analyzes your cloud infrastructure, source code, and applications for security vulnerabilities.
We generate detailed reports on compliance with industry standards such as ISO 27001, SOC 2, and GDPR.
Services include automated scanning, manual security reviews, and ongoing monitoring capabilities.
User Responsibilities
You are responsible for maintaining the confidentiality of your account credentials.
You must provide accurate and complete information when creating your account.
You agree to use our services only for lawful purposes and in compliance with applicable laws.
You are responsible for all activities that occur under your account.
You must not attempt to access unauthorized areas of our platform or interfere with its operation.
Data and Privacy
You retain ownership of all data you upload to our platform for security scanning.
We process your data solely to provide security services and generate compliance reports.
We implement industry-standard security measures to protect your data.
Our data processing practices are governed by our Privacy Policy.
You grant us permission to access and analyze your systems as necessary to provide our services.
Payment Terms
Subscription fees are billed monthly or annually based on your selected plan.
All fees are non-refundable except as required by law or as explicitly stated.
Prices may change with 30 days advance notice for existing customers.
Failure to pay fees may result in suspension or termination of your account.
Enterprise customers may have custom payment terms as specified in their agreement.
Limitations and Disclaimers
Our services are provided "as is" without warranties of any kind.
We do not guarantee that our scans will detect all security vulnerabilities.
You remain responsible for implementing security measures and maintaining compliance.
Our liability is limited to the amount paid for services in the 12 months preceding any claim.
We are not liable for indirect, incidental, or consequential damages.
Service Level Agreement
We maintain high service standards and provide service credits when we fall short of our commitments. Enterprise customers receive enhanced SLA terms as specified in their service agreement.
Termination
By You
You may terminate your account at any time by contacting our support team. Upon termination, you will continue to have access to paid services until the end of your billing period.
By Us
We may terminate your account for violations of these terms, non-payment, or other legitimate business reasons. We will provide reasonable notice except in cases of serious violations.
Effect of Termination
Upon termination, your access to the platform will cease, but you may export your data for a period of 30 days. We will retain certain information as required by law or for legitimate business purposes.
Questions About These Terms?
Our legal team is available to clarify any aspects of our terms of service.